Rules

To make sure our cats are happy, and our customers are having a good time, we require everyone who enters the cat area to abide by the below rules.

· Let the cats come to you

It’s important to let them choose when they want attention and when they don’t. Too much attention will stress them out and make them hide. If a cat walks away from you, do not follow or force them to stay.

· Do not pick up, hold or carry the cats

Let them come and go as they please. You may gently move them away from food and drinks if needed.

· If a cat is sleeping or hiding away leave them be

Cats need a lot of sleep as part of their natural lifestyle, please do not pat, make loud noises or try to play with a sleeping cat.

· Speak quietly and avoid making loud noises or moving around loudly

Please no yelling/squealing/etc, this scares the cats. If children are making too much noise we ask that they are brought out to the cafe until they quieten down. No running or stomping and watch out for cats underfoot!

· All children must be actively supervised by a parent or caregiver at all times.

Your role at Catnap is to ensure children are following the rules. If you want to catch up with a friend, please leave the kids at home.

· Don’t let the cats eat any of your food or drinks

Human food and drink make cats sick, this includes milk. You can bring items bought in the cafe into the cat area, but cover it up if you leave it unattended. Food and drink not purchased at the cafe may not be brought into the cat area.

· Taking photos is all good

Make sure your flash is turned off as it hurts their eyes. Take photos of the cats as they are, don’t disturb them.

· Use the hand sanitiser provided

Located next to the doors into and out of the cat area. This helps to prevent bugs getting in and keeps our cats safe.